A website built around planned maintenance, not a single "maintenance" page
A hard services contractor is judged on planned preventive maintenance discipline and reactive response time, so the site needs separate pages for each trade rather than one page claiming all of them.
What usually goes wrong for hard services maintenance providers
- One page tries to cover HVAC, electrical, plumbing and building fabric at once, so none of them reads as a real capability.
- Reactive response time, the number a facilities manager actually asks about, is not documented anywhere the buyer can find it before a call.
- There is no distinction between planned preventive maintenance and emergency callout, which are priced and staffed completely differently.
- Certifications and compliance-adjacent capabilities are listed as a badge wall instead of explained in the context of the work.
The pages your site will carry
- Home
- Planned preventive maintenance
- Emergency and reactive callout
- HVAC and mechanical systems
- Electrical maintenance
- Building fabric and general repairs
- Coverage areas
- Request a site survey
Response time ledger
A documented table of the response windows you commit to by priority level, alongside what counts as each priority, so the commitment is visible on the page rather than only in a contract a buyer has not seen yet.
Three ways to run it
- Baseline LedgerThe website, fully managed, live in 7 days
- Operating LedgerEverything, plus the AI Engine, live in 10 days
- Enterprise LedgerEverything, plus the Content Engine, live in 15 days
Questions from hard services maintenance providers
Can each trade get its own page instead of one general maintenance page?
Yes, and it usually should. HVAC, electrical and general fabric work are judged by different criteria, so separate pages let each one document its own scope, certifications and response commitment without diluting the others.
How do you document response times without us promising something we cannot keep?
You give us the actual commitments in your contracts today, by priority level, and we publish exactly those. We never invent a response time or a percentage; the ledger only shows what you have told us is true.
Can the site show which certifications apply to which trade?
Yes. Certifications are attached to the specific trade page they apply to rather than displayed as one undifferentiated badge row, so a buyer checking your electrical page sees the electrical-relevant credentials.
Do you help with the RFP documents themselves?
No, we build and manage the website. What the site does is make sure the information a procurement team pulls into an RFP response, such as your response times and coverage areas, is already accurate and easy to find on your own site.
See it built for hard services maintenance
A live walk-through, on your screen, of the site you would get.
Book a demo